What happens if I need to cancel my order?

Email info@privacypod.ai or call +1 715‑600‑6301 as soon as possible with your PO number. Orders canceled before production begins are fully refundable. Once a booth has moved into fabrication or been scheduled for freight, we can still cancel, but a fee (up to 50 % of the order total) is applied to cover materials, labor, and logistics already committed. If the crate has shipped, the purchase is treated as a return and our standard 30‑day return/restocking terms apply. We’ll confirm your cancellation and any charges in writing so you have clear documentation for your accounting team.